Privacy Policy for OpenProperty

OpenProperty ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website openproperty.in ("Site") and our services.

By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site.

1. Applicability

This Privacy Policy is published in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

It also anticipates principles under India's Digital Personal Data Protection Act, 2023 ("DPDP Act"), and demonstrates our commitment to safeguarding your personal data.

2. Information We Collect

We may collect and process the following categories of information:

a. Personal Information

• Name
• Email address
• Contact details you provide voluntarily (e.g., via forms or email)

b. Usage Data

• IP address
• Browser type and version
• Pages visited
• Date and time of visits
• Device information

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember user preferences
• Improve our services
• Analyze website usage

You may disable cookies through your browser settings, but this may limit certain features of the Site.

3. Purpose of Collection and Use

We collect and use your information for the following purposes:

• To operate and maintain our Site
• To provide and improve our services
• To personalize your experience
• To communicate with you, including responding to inquiries
• To monitor usage, analyze trends, and administer the Site
• To comply with applicable laws and regulations
• To prevent fraud or misuse of our services

4. Disclosure of Information

We do not sell your personal data. We may share your information in the following limited circumstances:

• Service Providers: With vendors who help operate our Site (e.g., hosting, analytics) under confidentiality agreements.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.
• Enforcement: To enforce our Terms of Service or protect our rights, privacy, safety, or property.
• Business Transfers: In connection with a merger, acquisition, or asset sale, subject to confidentiality safeguards.
• With Consent: Where you have explicitly consented to such sharing.

5. Third-Party Content and External Links

Our Site may include links to third-party websites or services not controlled by us. We are not responsible for their content or privacy practices. You are encouraged to review their privacy policies independently.

6. Use of Data from YouTube Videos

OpenProperty displays real estate listings that may include information extracted from publicly available YouTube videos.

• Ownership and Disclaimer: Such content remains the intellectual property of the respective YouTube channel owners. We do not claim ownership of, verify, or guarantee the accuracy or completeness of this content.
• Liability: We expressly disclaim liability for errors, omissions, or any consequences arising from reliance on such content.
• Takedown Requests: If you are a channel owner and wish to have your video or related data removed from our Site, please email us at [email protected]. We will review and process your request in good faith.

7. Data Storage and Retention

We store your personal data in India or in jurisdictions that provide comparable levels of data protection.

We retain personal information only as long as necessary to fulfil the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Data Security Practices

We implement reasonable security practices and procedures, including administrative, technical, and physical safeguards, to protect your personal information against unauthorized access, disclosure, or destruction.

However, no system can guarantee absolute security. By using our Site, you acknowledge this risk.

9. Your Rights

Under applicable Indian law, you may have the right to:

• Access the personal information we hold about you
• Request correction or updating of inaccurate data
• Withdraw consent (where processing is based on consent)
• Request deletion of personal data, subject to legal exceptions
• Raise grievances regarding data processing

To exercise these rights, please contact us at [email protected]. We will respond in accordance with applicable laws.

10. Children's Privacy

Our Site is not intended for children under 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. You are advised to review this page periodically to stay informed.

12. Grievance Officer

In compliance with the Information Technology Act, 2000 and Rules thereunder, the name and contact details of our Grievance Officer are provided below:

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us: